What does a Support Coordinator do?

What does a Support Coordinator do?

A Support Coordinator helps you develop your knowledge, skills and confidence, so that you understand and use your NDIS plan to best pursue your goals.  A Support Coordinator can help connect you with NDIS providers, as well as community, mainstream and other government services.  A Support Coordinator should ultimately aim to build your confidence and skills to enable you, where possible, coordinate your own supports. 

Together we will:- 

• Help you understand your NDIS plan

• Assist you to work towards making your plan goals happen

• Assist you to manage your NDIS plan funding (self-managed, Plan managed and/or agency managed)

• Assist you to find the services and supports that best meet your needs to achieve your goals

• Assist you to connect with others in your community that like the same things as you

• Negotiate with service providers to make the most of your NDIS funding and assist you with service agreements, service bookings and  the NDIS portal

• Sort out issues as they happen

• Put a plan in place in case something goes wrong. 

What don’t Support Coordinators do? 

Support Coordinators: 

• Don’t provide direct care or hands on support - This is the role of a support worker  

• Don’t transport people to and from appointments- This could also be the role of a support worker. 

• Don’t get involved in any Administrative Appeals Tribunal processes 

• Aren’t available after 5pm or on weekends. Other services provide this out of hours support 

• Don’t manage your NDIS plan budget. The management of your funding generally sits with your plan manager or yourself.  .

Please call us if we can assist you on Ph 0457 35 5678